While you are working in the office, you have the convenience of being on the same network as your domain, meaning that if your password needs to be changed, all you need to do is the simple CTRL+ALT+DEL to pull up the ‘Change a Password’ menu.
While the process is largely the same when remote, you also need to make sure that you are connected to the VPN, which simulates being connected to the office network. The Sophos VPN, that will be the little traffic light icon you should find in the lower right-hand corner of your screen.
- Press the [Cntrl] - [Alt] - [Del] key combination on your keyboard
- Click on Change your password option
- Enter your current password
- Enter a new password
- Enter the new password again
- Clicking the change password button represented by the arrow button [-->]
Once you’ve changed your password, make sure you’re still connected to the VPN by checking to see that the icon is still showing the “green light” and then LOCK your computer twice. This is to ensure the new password is confirmed both on the network as well as on your local computer, as it doesn’t always do so the first time around. If you want to be absolutely sure that it has worked after locking and logging back in twice, you can also sign out and back into the VPN. If you can sign back in, it’s been changed at the domain level as well!
If you’re working from a Mac, or you aren’t a VPN user, your instructions will be different.
NOTE:
- Password: Passphrase of at least 14 characters. Try to make it a phrase that is easy for you to remember and it cannot be the same as your previous 3 passwords
- Passwords expire every 365 days
- Be aware that after 5 failed attempts the system will lock your account.