• When reserving AI resources, please make sure the start date of the request is the day you need to pick it up, and that the end date is when you will be returning it to the office. 

  • To schedule pickup or return of equipment once a resource is booked, submit a ticket (https://support.associationsinternational.com) as soon as possible so that we can be sure to have someone available with the proper access to the equipment.



When you need to reserve equipment for temporary use while travelling or presenting you can use an outlook appointment to book them:

  • Create an appointment in Outlook that covers the dates that you will need to have the equipment - including any time that you will have the equipment after pickup and until returning it.
  • Click Invite attendees and then "Required"
  • Search for the resource you need. We have wi-fi hotspots, loaner laptops, Meeting Owls, color and B&W printers, and iPads.
  • When you find the proper resources, add them to the RESOURCES line at the bottom. Adding the resource to your appointment reserves the resource or sends a request to tech if there are any conflicts. NOTE: Do not add these resources to the "Required" or "CC" fields.