Background image dimensions

  • There are no size restrictions when adding your own virtual backgrounds, but we recommend cropping the image to match the aspect ratio of your camera before uploading it.
    For example, if your camera is set to 16:9, an image of 1280 by 720 pixels or 1920 by 1080 pixels, both being the same 16:9 ratio, would work well.
  • 24-bit PNG or JPG/JPEG image format
  • If you're not sure about your camera aspect ratio, use a background image with a minimum resolution of 1280 by 720 pixels.
  • Browse some of the virtual backgrounds Zoom has collected, or use these sources for other royalty-free images: Pexels, Unsplash, Pixabay.

Background video

  • A MP4 or MOV video file
  • Minimum resolution of 480 by 360 pixels (360p) and a maximum resolution of 1920 by 1080 pixels (1080p).

How to enable Virtual Background

There are a few ways to get started with Virtual Background features. You can enable virtual backgrounds during video conferencing on the account, group, and individual user level.

Note: Users must sign out of the Zoom desktop client and sign back in for Virtual Backgrounds to take effect.

User

To enable the Virtual Background feature for your own use:

  1. Sign into the Zoom web portal.
  2. In the navigation menu, click Settings.
  3. In the Meeting tab, navigate to the Virtual Background option (under the In Meeting (Advanced) section) and verify that the setting is enabled.
    Notes:
    • If the setting is disabled, click the status toggle to enable it. If a verification dialog displays, choose Turn On to verify the change.
    • If the option is grayed out, it has been locked at either the group or account level, and you will need to contact your Zoom administrator.