How to find my TeamViewer ID
You will need to access the Windows desktop of the machine in order to get the TeamViewer number:
- Look in the system tray (that's the bottom right corner of the Windows desktop, near the clock). If you do not see the icon please click the up arrow (^) to reveal hidden icons.
- You will find a Blue icon for TeamViewer Host
- Right-click this icon and click Show TeamViewer
- This screen will give you a six to ten-digit ID number and Password
Additional Information
TeamViewer Host is pre-installed on all Associations International branded hardware. TeamViewer uses a six to ten-digit ID number to identify each computer. In the event that the AI Service Desk needs to access your machine, they will likely need this ID number and a password in order to initiate the connection.
If you are unable to find the TeamViewer installation on your machine please notify the service desk so that it can be installed on your machine.