Troubleshooting Tools
This area is a list of troubleshooting tools that the Service Center uses to help users with Ticket issues.
How to find my TeamViewer ID You will need to access the Windows desktop of the machine in order to get the TeamViewer number: Look in the system t...
Fri, 19 Mar, 2021 at 7:03 AM
Go to Start / Default programs / Associate a file or protocol with a program and scroll to .pdf. It should indicate Adobe Reader as the default program bu...
Mon, 27 Jul, 2020 at 10:08 AM
Google Authenticator is a software-based authenticator by Google that implements two-step verification services using the Time-based One-time Password Algor...
Thu, 6 Aug, 2020 at 1:53 PM
Here are the steps of getting your PC clock resynchronized: 1) Log into VPN 2) Remain logged into VPN for a while so the policy for users machines can ...
Fri, 28 Aug, 2020 at 9:10 AM
I'm sorry to hear about your issues with the dock. From time to time we have found that the docks lose USB connection due to driver/OS updates that may ...
Tue, 17 Dec, 2024 at 8:18 AM