The easier way for programming your directory and speed dials on your new Cisco Phone is to:

  1. Go to https://ucm1.theaiedge.com/ucmuser/

If you experience a message like below select Go to this website (not recommended)

    2. Login with your AD credentials (LastnameFirstinitial and email password)

    3. Click on phone settings.on the left of the screen.


Please refer to this link -> Cisco Unified Communications Self Care Portal User Guide for more features and instructions.