FAQ
The Jabber client software requires a secure connection to each AI email domain. We have a LOT of email domains (coachfederation.org, kpma.org, etc...etc...)...
Mon, 14 May, 2018 at 10:55 AM
Please note that if you use Zoom for meetings and also have the Cisco Jabber application open that you may get a notification of phone calls during your Zoo...
Wed, 6 Jun, 2018 at 6:55 PM
The easier way for programming your directory and speed dials on your new Cisco Phone is to: Go to https://ucm1.theaiedge.com/ucmuser/ If you experience...
Wed, 20 Jun, 2018 at 2:48 PM
Pressing the following buttons in order while in the settings menu will reset your phone. Press the "Cog" Key: Then "**#**" (Ent...
Mon, 23 Aug, 2021 at 2:33 PM
Visit https://ucm1.theaiedge.com/ucmuser/ while connected to the AI network either will in the office or using VPN connection. Sign in with your user ID a...
Thu, 27 Sep, 2018 at 1:08 PM
AI uses a Cisco phone system to offer a robust set of services for voice and text communications. Depending on what your position requires you will automati...
Thu, 18 Jun, 2020 at 9:12 AM